Terms of Use

General terms governing the use of transtorm.ai services

Last updated: 2026-02-16

1. Purpose

These Terms of Use (the “Terms”) govern access to the website and use of services provided by transtorm.ai .

By accessing the website or using our services, you agree to these Terms.

2. Service Description

transtorm.ai provides AI-assisted process and micro-process automation services, which may include:

  • Business workflow analysis
  • Design and deployment of automations
  • Third-party integrations
  • Monitoring and continuous improvement

3. User Account and Access

Some features may require creating an account.

You agree to:

  • Provide accurate and up-to-date information
  • Keep login credentials confidential
  • Notify us promptly of any unauthorized access

You are responsible for activities conducted through your account.

4. Pricing and Payment

Unless otherwise specified, pricing is provided before purchase. Paid services are delivered according to agreed terms (quotation, order form, or specific contract).

In case of late payment, transtorm.ai may suspend all or part of the services after notice.

5. Customer Obligations

The customer agrees to:

  • Use the services in compliance with applicable laws
  • Provide information required to perform services
  • Refrain from unlawful or abusive use of the services
  • Respect intellectual property rights of transtorm.ai and third parties

6. transtorm.ai Obligations

transtorm.ai provides services with reasonable care and skill, in line with professional standards.

transtorm.ai may use qualified subcontractors to perform all or part of the services.

7. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights related to transtorm.ai platforms, methods, documents, software, and content remain the property of transtorm.ai or its licensors.

Subject to full payment, the customer receives a limited, non-exclusive, non-transferable right of use for the contractual purpose only.

8. Confidentiality

Each party agrees to keep confidential any non-public information received from the other party in connection with the business relationship.

This obligation does not apply to information that is:

  • Publicly available without fault of the receiving party
  • Lawfully received from a third party without confidentiality duty
  • Disclosed under a legal obligation

9. Personal Data Protection

Personal data processing is governed by our Privacy Policy.

10. Limitation of Liability

To the extent permitted by law, transtorm.ai is not liable for indirect, consequential, or non-material damages (including loss of revenue, data, customers, or opportunities).

transtorm.ai total liability for all claims is limited to amounts actually paid by the customer for the relevant services during the twelve (12) months preceding the damaging event.

11. Term and Termination

These Terms apply for the entire period of use of the services.

Either party may terminate the contractual relationship according to the applicable agreement, including in case of material breach not remedied within a reasonable period after notice.

12. Force Majeure

No party is liable for failure to perform caused by force majeure events under applicable law.

13. Governing Law and Disputes

These Terms are governed by Estonian law.

Any dispute regarding validity, interpretation, or performance, if not settled amicably, shall be subject to the competent courts of Tallinn, Estonia, unless mandatory law provides otherwise.

14. Contact

For any question regarding these Terms: info@transtorm.ai